At Dream Crocheting Store, each item is handmade with love and care. We want you to be completely happy with your purchase. If for any reason you are not satisfied, please review our return and refund policy below:
✅ Eligibility for Return
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Returns are accepted within 7 days of delivery.
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The product must be unused, unwashed, and in its original condition & packaging.
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Customized or made-to-order crochet items are non-returnable (unless defective or damaged).
🚫 Non-Returnable Items
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Sale or discounted products.
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Customized crochet items designed specifically for you.
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Used, damaged, or altered items after delivery.
🔁 Return Process
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Contact us at Dreamcrochetingstore@gmail.com or WhatsApp us at +92-XXX-XXXXXXX with your order details.
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Our team will guide you through the return process.
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Once your return is approved, you will need to ship the item back to us.
(Please note: return shipping costs are the buyer’s responsibility unless the product was damaged or incorrect.)
💵 Refunds
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After receiving and inspecting the returned product, we will process your refund.
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Refunds will be issued within 7–10 business days through your original payment method (for COD orders, refund will be sent via bank transfer or mobile wallet).
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If the product is not eligible for a refund, we will notify you.
🔄 Exchanges
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If you received a defective or wrong product, we will gladly exchange it at no extra cost.
💖 Since our products are handmade, slight variations in color, design, or size are natural and not considered defects.